Questions about verification workflows, editorial planning, or how to set up source scoring for your newsroom? Send a note and we will point you to the right module or workshop.
0337 1026827 Editorial support line
info@agenceinfact.com General inquiries and onboarding
88, Smriti Nagar, Faridabad - 483038
Monday to Friday, 9:30 to 18:00 IST. We reply to email within one working day.
Send a note with the format you produce, the size of your team, and the part of the workflow that slows you down. We will point you to the right module, template, or workshop.
Straight answers about how content intelligence fits into a daily production cycle, what it takes to set up, and where to go next if you need a hand.
Most teams get a basic claim log and source scoring sheet running within a week. The heavier part is agreeing on what counts as a verified source for your beat. Once that rubric is written, the daily routine becomes a checklist rather than a debate. We provide a template library that covers the common formats, so you are not starting from a blank page.
No. The modules are designed for editors who already wear several hats. The source credibility score and claim tracker are meant to be used by whoever is handling the piece, with a review step before publication. If you later hire a dedicated checker, the same log carries over without rework.
Yes, and it is often more useful there because the audience is smaller and more defined. You can track open rates, replies, and link clicks per issue, then map those against the topics you covered. That gives you a clear picture of which angles your readers actually want more of, without needing a massive survey.
It is a simple numeric scale, usually 1 to 5, built from criteria your team chooses: editorial standards, correction history, transparency about funding, and track record on your beat. Each source gets a score once, then you review it quarterly. The score sits next to the source name in your claim log, so writers see it before they draft.
The workshops are live sessions where we walk through your actual production flow and build the verification steps into it. The template library is a self-serve set of documents and spreadsheets you can adapt on your own. Many teams start with the library, then book a workshop once they hit a specific bottleneck.
Send a note to info@agenceinfact.com with a short description of where the workflow is breaking down. We usually reply within one business day with either a direct fix or a short call to sort it out. If you prefer to read first, the blog has walkthroughs on source scoring and claim tracking that cover the common sticking points. For anything about how your data is handled, the privacy policy explains it in plain terms.
Our editorial support team is available Monday through Friday, 9:00 to 18:00 IST. We typically respond within one business day, and urgent claim disputes are prioritized within four hours. If you are unsure where to start, send us a note and we will point you to the right module or template.