How Agence Infact handles editorial data, reader information, and the choices you have over both.
This policy explains what information we collect when you use our content verification and editorial workflow tools, visit our site, or contact us. It applies to data gathered through our forms, dashboards, and training materials. We keep this page updated whenever our practices change, so check back if you rely on it for compliance decisions.
When you submit a contact form, request a workshop, or ask a question by email, we receive the details you provide: your name, email address, phone number if you include it, and the content of your message. We use this information only to respond to your inquiry, schedule a call, or send the materials you asked for. We do not sell this data or use it for unrelated marketing.
Like most editorial sites, we collect basic technical information when you browse: browser type, device category, pages visited, and approximate location. This comes from standard analytics tools and helps us understand which guides and templates are useful. We do not use this data to identify individual readers, and we do not combine it with personal details from forms.
We use a small number of cookies to keep the site working and to measure aggregate traffic. These are functional and analytics cookies, not advertising trackers. You can block cookies in your browser settings without losing access to our content, though some interactive features may behave differently.
Form submissions and email correspondence are stored on secured servers managed by our hosting and email providers. Access is limited to team members who need it to answer your request. We keep contact records only as long as needed to resolve your inquiry or provide the service you requested, then delete or anonymize them.
We rely on a few external services to run the site and handle communication: hosting providers, analytics software, and email services. These processors receive only the data necessary for their specific function and are bound by their own data protection agreements. We do not authorize them to use your information for any purpose beyond what we describe here.
You can request a copy of the personal data we hold about you, ask us to correct inaccurate details, or ask us to delete your records entirely. You may also withdraw consent for analytics tracking at any time. To exercise any of these rights, email us at info@agenceinfact.com and we will respond within 30 days.
We do not make false statements about our services, fabricate endorsements, or imply affiliations with organizations we do not work with. Our fact-checking tools are designed to support editorial judgment, not to replace it, and we do not guarantee specific outcomes or audience growth figures. Any claims about our software are based on documented features, not hypothetical results.
For any privacy-related request or concern, contact us at info@agenceinfact.com or by mail at 88, Smriti Nagar, Faridabad - 483038. You can also reach us by phone at 0337 1026827. We handle every request directly and will confirm receipt within two business days.
We review this policy at least once a year and whenever we change how data is processed. The current version was last updated in January 2025. If a change affects your rights or the way we use your data, we will note it clearly at the top of this page.